Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166
Quality Furniture Delivered Across the UK — Call +44 7848 449166

Privacy policy

Who we are
Andrew Living Home ("we", "us") is the data controller for personal information collected through this website. [Registered company name, company number and registered address.] You can contact us at info@andrewlivinghome.co.uk or +44 7848 449166.

What we collect
We collect the information you give us when you place an order, create an account, sign up to our newsletter or contact us: your name, delivery and billing addresses, email address, phone number and order history. Payment card details are processed securely by our payment providers and are never stored by us. We also collect technical information such as your IP address, browser type and how you use our website, through cookies.

How we use it
We use your information to process and deliver your orders, provide customer service, handle returns, prevent fraud, and meet our legal and accounting obligations. If you've given consent, we'll also send marketing emails, and you can unsubscribe at any time using the link in any email.

Legal basis
We process your data to perform our contract with you, to comply with legal obligations, for our legitimate business interests (such as improving our website and preventing fraud), and with your consent where required (such as marketing and non-essential cookies).

Who we share it with
We share information only as needed with trusted service providers: our e-commerce platform (Shopify), payment processors, delivery and courier partners, and email marketing providers. We never sell your personal data. Some providers may process data outside the UK, and where this happens, appropriate safeguards are in place.

How long we keep it
We keep order and transaction records for six years to meet UK tax and accounting requirements. Marketing data is kept until you unsubscribe.

Your rights
Under UK GDPR, you have the right to access, correct or delete your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, email info@andrewlivinghome.co.uk. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).

Cookies
We use essential cookies to make our website work, and with your consent, analytics and marketing cookies to understand how our site is used. You can manage your preferences through our cookie banner or your browser settings.